Terms & Conditions

Here you will find some of the conditions attached to our services, in addition to a legal disclaimer pertaining to the information provided on this site.

IT Support

The no call out fee offer applies to technical support calls and only to residential customers. Free call out is limited to premises within a radius of 15 miles from our premises in Warkworth. Any calls that fall outside of the free call out offer are subject to a fee dependant on time of visit and distance travelled and will be no less than £20.00.

Website Design, Domain Registration & Hosting

  1. Contractual Agreement
    Customers permission for the commencement of the project shall be deemed as a contract between the customer and North Terminal and that, such permission assumes that the customer accepts our terms as laid out herein.
  2. Copyright Infringement
    It is assumed that the customer is the author/creator of any material supplied or that the customer has received the permission of the author/creator for any material that is not their own.
  3. Supplied Content
    North Terminal accept that any material supplied by the customer remains the property of the customer and shall not be disclosed to any third party without prior consent.
  4. Pricing & Quotation
    Packages are quoted on an 'as is' basis and any additions to these by the customer will require a re-quotation subject to the new customer requirements. Quotations are based on the information provided by the customer and agreed on by North Terminal. For both packages and tailored sites, the cost of any changes made by the customer requiring additional work not specified in the original quotation will be added to the final invoice.
  5. Terms of Payment
    An advance payment of 50% is required for the project to commence. The final 50% is due once the project is completed. Completion is deemed to be when the requirements stated in the contract have been fulfilled.

    Final payment is due within 30 days of the date on the invoice. If remittance is not received by this time, North Terminal reserve the right to 'take down' any site content that has been published and reserves the right to charge for the time incurred in re-instating said content.

    Until final payment is received, North Terminal retains the copyright of the design.
  6. Form of Payment
    We are able to accept payment by cheque or in cash. We reserve the right to forward any bank charges incurred as a result of any cheques that are returned unpaid.
  7. Cancellation
    Cancellation after permission for commencement has been given will be charged subject to the work completed by North Terminal up to the day of cancellation. A final invoice will be calculated and, on payment, the work will be released to the customer. Unless the customer can prove exceptional circumstances that are acceptable to North Terminal, the advance payment is non-refundable.
  8. Domain Names & Registration
    Domain names that are registered on the customers behalf by North Terminal entitle the customer to the use of the name for the period specified and paid for by the customer, but do not acquire ownership of the name. If the customer requires title to the domain name and no invoices are outstanding, North Terminal agrees to transfer the domain to the customer, which can usually be arranged without additional charge.
  9. Hosting - Loss of Data
    North Terminal are unable to accept responsibility for site data and content that is hosted on the servers of our third party provider. On completion of any work, North Terminal will send a copy of the site data to the customer and it shall then remain the customers responsibility to keep this data safe.
  10. Package Limitations
    Storage/bandwidth provided for hosting within the inclusive packages is limited to 250 megabyte/1 gigabit per month. These limitations will more than suffice for your average small business site (to give an example, this website uses less than 1 megabyte of storage and 1 gigabit will allow your average web page to viewed 100,000 times).
  11. Site Indexing & Page Ranking
    Although we will both help you with initial submission to various search engines, advise you on good practice for search engine optimization and the site design will consider these factors, North Terminal do not take responsibility for the ongoing promotion and ranking of your site and do not accept payment for such a service. There are methods of speeding up the indexing process with varying success though, should you not wish to spend additional money on these methods, we estimate your page will be listed in 2 - 6 weeks of web publication.

North Terminal reserves the right to change any of the above terms and conditions without prior notice.

Agreement to the above terms does not waive your statutory rights.

Legal Disclaimer

The material and information contained in this Website and any material or information sent to the User in any form from the Website or in any way relating to the Website is the property of North Terminal, which own the copyright and all other intellectual property rights associated with the content, save where otherwise stated.

North Terminal makes no representations or warranties of any kind as to the Website or the content and make no representations or warranties about the accuracy, completeness or suitability for any purpose of the content published on the Website. Any liability, however it occurs, for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

The User agrees that to the fullest extent permitted by law, North Terminal is excluded from any liability whatsoever for any loss or damage arising from use of the Websites. Neither Tony Baeza or North Terminal accepts any responsibility for loss, which may arise from reliance on information contained in this site.

The User agrees to indemnify and hold North Terminal and any of its employees and agents harmless from and against any losses, liabilities, damages, costs or expenses incurred or suffered and any claims or legal proceedings which are brought or threatened in each case arising from the User's use of or conduct on the Website or any breach of these terms and conditions.

North Terminal does not accept responsibility or liability for links to external Internet resources (including but not limited to Web sites and Web pages). If you decide to access links to external Internet resources provided by this site then you do so at your own risk. It is also your responsibility to evaluate the content of any external Internet resources that you visit from this site.

If any part of these terms and conditions is found to be invalid by any court having competent jurisdiction the validity of the remaining terms will be unaffected. If North Terminal does not exercise any right or remedy under these terms and conditions, this will not be taken to mean that they have been waived.